Terms of sale

Resgarda plans are intended for professionals (shopkeepers, craftspeople, companies) for the purposes of their business.

• Express File: one-off payment, access to incident mode and document generation for 90 days.
• Local: monthly or yearly subscription, one location.
• Multi (2 to 5 locations) and Network (6 to 10 locations): monthly or yearly subscription, priced per active location. Adding or removing a location adjusts the bill pro rata.

Current prices are shown on the Pricing page, excluding VAT. VAT is added in accordance with applicable rules. The yearly subscription includes two months free compared with the monthly rate.

Subscriptions can be tried free for 10 days, without a payment method. During the card-free trial, some features are limited (generating the file and letters, invitations, number of files and automatic readings). The customer can add a payment method at any time: the limits are then lifted and, unless cancelled before the trial ends, the subscription starts automatically when it ends and the first period is then charged. Without a payment method, the space becomes read-only when the trial ends; data remains viewable and exportable.

Payment is made by card or any method offered by our payment provider, Stripe. An invoice is issued for each payment and made available in the customer area.

Subscriptions renew automatically for the same period unless cancelled from the customer area before the renewal date. Cancellation takes effect at the end of the current period. Refund conditions are set out in section 7.

A plan change during a period is prorated.

If a payment fails, access to features is restricted after the customer has been informed. Data export always remains available.

Any payment (subscription or Express file) may be refunded on request within 3 days of payment, by email to contact@resgarda.com. After that period, the payment is final and non-refundable, whether or not the service has been used. As the offers are for businesses only, the consumer right of withdrawal does not apply. [To be validated by a lawyer.]

These terms are governed by Spanish law. Any dispute falls under the courts of Barcelona (Spain), subject to applicable mandatory rules. [To be validated by a lawyer.]