Terms of use

These terms govern the use of the Resgarda service, which lets a business keep its evidence (photos, invoices, sales, stock, contracts) and generate files after an incident.

• Resgarda is not insurance: the service covers no risk and pays no compensation.
• Resgarda does not give legal advice or negotiate with an insurer on the user's behalf.
• Resgarda does not sell or recommend insurance policies.
• Template letters are provided for guidance, must be adapted and do not constitute legal advice.

The user alone decides which documents to send and which steps to take.

The account is created by the business owner, who can invite team members and grant read-only access to a third party, such as their accountant. The owner is responsible for the access they grant and can withdraw it at any time.

Users keep their credentials confidential. Enabling two-factor authentication is recommended.

Users remain the owners of the documents and data they upload. They grant Resgarda only the right to host, process and reproduce them as needed to provide the service.

Users guarantee that they hold the rights to the content they upload and undertake not to upload unlawful content.

On each upload, Resgarda calculates a SHA-256 fingerprint of the file and records the date and time of its servers. An uploaded file is never altered; a correction creates a new linked version.

This mechanism is not a qualified electronic timestamp within the meaning of Regulation (EU) No 910/2014 (eIDAS). The evidential value of documents is assessed by their recipients and, where applicable, by a court.

Resgarda can automatically extract information from your invoices, Z reports and POS exports. This extraction is a helper: users check and correct the data before using it. The original document is always kept.

The amounts proposed are calculated from the data entered or imported by the user, using displayed formulas. They are editable and are the user's sole responsibility. Resgarda does not guarantee that a claim will be accepted or the amount of any compensation.

Resgarda uses reasonable means to ensure the availability and security of the service, without guaranteeing uninterrupted operation. [Limitation of liability clause to be drafted and validated.]

Users can export all their data and files at any time, including if a payment fails. If the account is deleted, the data is erased after a 30-day grace period, subject to legal retention obligations.

These terms may change; users are informed of any substantial change. [Governing law and competent jurisdiction to be validated.]